Our latest newsletter is now available. You can either download a PDF copy using the link below, or collect a printed colour copy from our reception desks at the Ashton and Golbourne Surgery. Newsletter October 2017Read more →
NHS Wigan Borough Clinical Commissioning Group (CCG) are responsible for choosing and buying local health services to meet the needs of the 323,000 patients in the Borough, including local hospital services, GP services, community services, mental health services and more. In Wigan Borough there are 63 GP Practices. This consultation is about the future ofRead more →
How we can help at the Dr Alistair Partnership As a carer, you may find yourself facing a host of new responsibilities, many of which are unfamiliar or intimidating. At times, you may feel overwhelmed and alone. there are a lot of things you can do to make the care giving process easier forRead more →
Joining the practice is easy! You just need to complete a short form to give us your details and book a New Patient Health Check with a Health Care Assistant.
See the Join Our Practice page for more information.
Appointments can be made by telephoning or calling in to the surgery. You can also register to book your appointments online via the website or an iPhone or Android app.
For the first calendar week (7 days) that you are unable to work, you can complete a self certification form which can be obtained from your employer.
If you are in hospital, or visit Accident and Emergency they will provide you with an appropriate sick note, and should include any period necessary after you leave hospital. This may be extended by your GP once you are home.
After seven days of illness you will need to make an appointment to obtain a sick note from a GP.
If you are very unwell and there are no appointments left for the day then a receptionist will ask some questions so that your symptoms and information can be discussed with a clinician as soon as possible. The clinician on duty will decide on an appropriate action and whether you need to be seen urgently.
If you are confronted by a serious clinical emergency, for example severe chest pains, shortness of breath, convulsions or severe bleeding you should always call an ambulance (dial 999) before calling the surgery to reduce any delay in getting help.
If you call the surgery when we are closed your call will automatically be forwarded to the Out of Hours Service who can help you.
If you only need advice, or are unsure if your need is urgent you can call 111 or attend a Walk In Centre, details of which can be found on our Useful Contacts page.
You can register to order your repeat prescriptions online via the website or iPhone/Android app. Please see the Online Services page for more information.
Alternatively, prescriptions can be ordered over the telephone, or by calling into the surgery. We request that you call after 10.30am to request repeat prescriptions as our lines can get very busy first thing in the morning.
We strive to give our patients the best possible care and attention, and your comments are always welcome. Comments, grumbles and suggestions can be made anonymously and dropped in the boxes available on reception. Formal complaints should made in writing for the attention of the Practice Manager.
Please see the Complaints page for more detailed information regarding our complaints policy and how you can expect us to deal with your complaint.